Backend
Technology and strategic consulting.
Backend analysis, business-application implementation, and the executive layer that connects them. Sales, service, operations, fulfilment. Built and refined end to end.
Backend analysis, business-application implementation, and the executive layer that connects them. Sales, service, operations, fulfilment. Built and refined end to end.
Salesforce Sales, Service, and Marketing Cloud, and the integrations they need to behave as one system. EDA in higher education; Service Cloud BPM in banking.
Idea-to-Epic inception, lean canvas, value matrices, story writing. The unglamorous work that makes delivery predictable.
Multidisciplinary teams: developers, BAs, DevOps, QA. SDLC transformation in regulated environments, full change-management methodology.
Sales, service, operations, fulfilment. Joining the systems to the people who actually run the business.
Salesforce Practice Lead at AIB through a full digital transformation including EDA migration; Head of Digital Student Experience at Navitas with TCSI compliance across the group.
Macquarie BFS Service Cloud and the Originations BPM for loan applications; CBA Wealth Management compliance simplification across the licensed-adviser network.
salesforce.com Cloud Success Technologist on technically complex enterprise accounts; StoreConnect sales engineering with Trialforce.
SA Department of Families and Communities, via Cloudbox v1. CRM and custom database work.
Fixed-term placement, 3–12 months. Via Cloudbox or your preferred recruiter.
Monthly recurring scope, Cloudbox-delivered.
One to three days a week of ongoing leadership presence.
Defined scope with milestone billing.
Managed services, implementation, contract leadership, or sub-contract, whichever shape fits the work.